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Enterprise AI Analysis: Human-Artificial Interaction in the Age of Agentic AI: A System-Theoretical Approach

Enterprise AI Analysis: Human-Artificial Interaction in the Age of Agentic AI: A System-Theoretical Approach

Revolutionizing HCI with Agentic AI

Agentic AI systems, with their capacity for iterative planning and continuous learning, are redefining human-computer interaction (HCI). Our framework provides a theoretical foundation for integrating these advanced AI capabilities into collaborative systems, leveraging both multi-agent and Centaurian paradigms for enhanced adaptability and resilience.

Executive Impact: Bridging Human and AI Strengths

Our research identifies key areas where advanced human-AI interaction frameworks can significantly boost enterprise performance and innovation.

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Deep Analysis & Enterprise Applications

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Agentic AI systems, capable of iterative planning, autonomous task decomposition, and continuous learning, are rapidly reshaping the landscape of human-computer interaction (HCI). Recent advances in Large Language Models (LLMs) and advanced conversational agents have revitalized the field of multi-agent systems, whose roots in Artificial Intelligence predate the current rise of generative AI. Historically, multi-agent systems relied on agents with relatively constrained capabilities; however, the emergence of powerful, conversationally adept LLMs significantly broadens the scope of possible multi-agent interactions. In this new paradigm, humans themselves can participate as fully capable agents, thanks to their innate conversational and decision-making faculties. The result is a complex, interconnected ecosystem [27].

The emergence of agentic AI systems has given new life to two distinct approaches for human-AI collaboration: multi-agent architectures and Centaurian integration. This section examines these paradigms in detail, highlighting the distinct challenges each presents for system design and coordination. Indeed, although both paradigms involve interactions between intelligent entities, they represent fundamentally different approaches to human-artificial collaboration [46]. Multi-agent systems maintain distinct boundaries between components while enabling complex interactions, much like natural ecosystems. In contrast, "Centaurian" systems pursue deeper integration—analogous to symbiotic relationships in nature—fusing human and artificial competencies in tightly knit partnerships that often blur the lines between human decision-making and AI-driven processes. Living systems theory [38] helps us understand how both approaches must address a core challenge: maintaining system identity through regulated boundaries and feedback loops [53], whether in loosely coupled collectives or tightly integrated hybrid intelligences.

Communication spaces group interactions into three conceptual layers: surface, observation, and computation. Whether in a multi-agent (MAS) or a Centaurian system, each space encapsulates a coherent set of interaction rules and constraints. Surface Space mediates all contact with the outside environment—user interfaces, sensors, and external APIs. In MAS, surface space typically involves message-passing protocols or event listeners. In Centaurian systems, it can reflect a direct blending of human sensory input and AI-driven data capture. Observation Space bridges the surface interface with internal processing, handling message transformations, routing, and light coordination. In MAS, protocols here ensure agents remain autonomous yet cooperative. In Centaurian systems, observation may feature continuous feedback loops that unify human perception with AI analysis. Computation Space serves as the system's "core," performing decision-making, allocating resources, and generating final outputs. MAS solutions often involve multiple autonomous modules, each coordinating a portion of the computation. By contrast, Centaurian architectures might fuse human insights with AI algorithms in a shared decision-making environment.

This use case demonstrates how our theoretical framework accommodates both multi-agent and Centaurian paradigms within a complex system. While predominantly exhibiting multi-agent characteristics through its distributed architecture, the system also incorporates Centaurian elements in specific human-AI interaction points. Figure 8 illustrates the data flow in an experiment with a semi-centralized coordinated swarm of robots, using both "rigid" optimization algorithms and "flexible" intervention through a large language model (LLM). This setup encapsulates a true multi-agent HCI interaction, integrating human operators, conversational AI, the satellite control unit, and swarm robots.

While our first use case emphasized the multi-agent paradigm, this second use case demonstrates a stronger inclination toward the Centaurian approach, while still maintaining some multi-agent characteristics. Figure 10 shows the framework of RABBIT TECH'S Large Action Model (LAM), which integrates advanced computational agents to effectively model and predict human actions on computer applications. The system exemplifies the Centaurian paradigm's emphasis on tight integration between human and artificial components, while incorporating multi-agent elements in its distributed architecture.

Enterprise Process Flow

Human-AI Interaction
Iterative Planning
Autonomous Task Decomposition
Continuous Learning
Feature Multi-Agent Systems (MAS) Centaurian Systems
Integration Approach
  • Maintain distinct boundaries.
  • Emphasize functional independence.
  • Deep integration, blurring boundaries.
  • Create unified composite entities.
Coordination
  • Well-defined protocols between autonomous agents.
  • Effectiveness from collective behavior.
  • Functional interdependence.
  • Shared representational spaces.
Identity Maintenance
  • Preserve distinct agent identities.
  • Create new composite identities through integration.
3 Interaction Layers

Satellite and Swarm Robotics: Hybrid Coordination

This scenario highlights a multi-agent system where human operators, conversational AI, a satellite control unit, and robotic swarms collaborate. It integrates Centaurian elements for human-LLM interactions, demonstrating how rigid optimization and flexible AI intervention can coexist for robust, adaptive control in complex environments. The system leverages blockchain for security and transparency.

Large Action Models (LAMs): Deep Functional Integration

RABBIT TECH'S LAM framework exemplifies deep functional integration, where human users and AI components (LAM node, HCI system) evolve together through continuous feedback. Unlike traditional multi-agent systems, LAM blurs the boundaries, continuously learning from user input to refine predictive capabilities. This neuro-symbolic approach creates a unified decision-making entity, adapting to user preferences and providing proactive solutions.

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