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Enterprise AI Analysis: ChatGPT-4 versus emergency physicians for walk-in ED patients: history, differential diagnosis, testing, and disposition—a prospective feasibility study

AI RESEARCH ANALYSIS

ChatGPT-4 vs. Emergency Physicians: A Feasibility Study on AI in ED Care

Published: January 19, 2026

Authors: Mor Saban, Gal Ben Haim, Adva Livne, Haggai Eden, Yitshak Kreiss & Rachel Dankner

Generative AI (GenAI) is increasingly used in healthcare, necessitating evaluation of its performance in clinical decision support. This exploratory, prospective feasibility study compared ChatGPT-4 with emergency physicians across four key emergency-care tasks: history capture, diagnostic reasoning (differential vs. discharge diagnosis), recommended diagnostic testing, and patient disposition.

Executive Impact & Key Findings

This study highlights critical areas where AI can revolutionize emergency care and presents both opportunities and challenges for enterprise adoption.

0 Additional History Identified by AI
0 Differential Diagnosis Agreement
0 Disposition Agreement
0 Patients Enrolled

Deep Analysis & Enterprise Applications

Select a topic to dive deeper, then explore the specific findings from the research, rebuilt as interactive, enterprise-focused modules.

AI in Clinical Decision Support

The study directly evaluates ChatGPT-4's capability to assist in clinical decision-making within an emergency department setting, covering tasks from history-taking to disposition planning.

Evaluating Large Language Model Performance

This research rigorously compares the performance of a large language model (ChatGPT-4) against human emergency physicians across multiple critical medical tasks, providing insights into its accuracy and bias.

Understanding Resource Utilization & Bias

A key finding is ChatGPT-4's conservative bias, leading to recommendations for more diagnostic tests and hospital admissions, which has significant implications for healthcare resource utilization.

21.2% Additional Medical History Identified by ChatGPT-4

One of the most significant findings was ChatGPT-4's ability to elicit medical history details not recorded by treating ED physicians in 21.2% of cases. This highlights its potential to augment initial patient intake, ensuring more comprehensive data capture which is crucial for accurate diagnosis and care.

Emergency Department Patient Flow with AI Integration

A - Walk in ED usual triage (nurse)
B - patient-ED physician (physical exam)
C - additional tests (blood test/imaging)
D - Patient - ChatGPT-4 anamnesis
E - independent ED physician records additional information into Chat-GPT-4
F - Patient's disposition and 4-week FU

The study adopted a structured workflow to integrate ChatGPT-4's evaluation into the standard ED patient journey. Patients interacted with the AI, and an independent physician cross-referenced case details, allowing for a parallel assessment without impacting immediate patient care. This process flow enabled a clear comparison between AI-generated insights and physician decisions at various stages.

AI vs. Physician: Diagnostic & Disposition Agreement

Metric ChatGPT-4 vs. Final Diagnosis (Kappa) Physician vs. Final Diagnosis (Kappa)
Differential Diagnosis 0.54 (Moderate) Implicitly comparable (study focused on AI alignment)
Patient Disposition 0.027 (Poor) Implicitly higher (human decision was the baseline)

While ChatGPT-4 demonstrated moderate agreement (κ=0.54) with final discharge diagnoses, its recommendations for patient disposition showed poor agreement (κ≈0.03) compared to treating physicians. This suggests a strength in diagnostic reasoning but a clear conservative bias in determining admission versus discharge, often favoring more resource-intensive options.

The 'Safety-Forward' Bias: Implications for Resource Utilization

Problem: ChatGPT-4 consistently recommended additional diagnostic tests and more hospital admissions compared to treating emergency physicians.

Approach: The study meticulously compared AI-generated recommendations with physician decisions, observing a pattern of over-testing and increased admissions.

Outcome: This 'safety-forward' bias, while potentially minimizing missed diagnoses, directly leads to higher healthcare resource utilization. Calibrating this bias is crucial for practical, efficient integration into ED workflows. For instance, in 50% of cases, while the physician decided on home discharge, ChatGPT-4 suggested hospital admission, indicating a significant difference in disposition strategy.

A critical observation was ChatGPT-4's tendency towards a 'safety-forward' bias, recommending more diagnostic tests and hospital admissions than treating physicians. For example, in 50% of cases, ChatGPT-4 recommended hospital admission where the physician opted for discharge. This conservative approach, while potentially reducing risk, carries significant implications for healthcare costs and resource management. Future AI development must focus on balancing safety with resource efficiency.

Advanced ROI Calculator

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Your AI Implementation Roadmap

Transforming research into actionable strategy. Here's a phased approach to integrating AI effectively into your operations.

Pilot & Calibration

Conduct larger, multi-site feasibility studies. Refine AI models to balance 'safety-forward' bias with resource efficiency, calibrating recommendations for diagnostic testing and disposition to align with clinical appropriateness and local resource availability.

Governance & Integration Frameworks

Develop robust governance, ethical guidelines, and integration frameworks for GenAI into ED workflows. Focus on human-in-the-loop models, defining clear roles, responsibilities, and oversight mechanisms to ensure safe and beneficial deployment.

Longitudinal Outcome Validation

Initiate prospective studies with broader eligibility criteria, linking AI-assisted care to longer-term patient outcomes, readmission rates, and overall healthcare utilization. This will validate real-world impact and safety beyond short-term feasibility.

Economic Impact Analysis & Scalability

Perform comprehensive micro-costing analyses to quantify the budget impact of AI-driven recommendations. Evaluate scalability across diverse patient populations and healthcare settings, optimizing the model architecture and training for varied clinical contexts.

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