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Enterprise AI Analysis: Explainable Artificial Intelligence (XAI) for Interpretable Heritage Building Maintenance Prediction

Research Article

Explainable Artificial Intelligence (XAI) for Interpretable Heritage Building Maintenance Prediction

Authors: Nur Shahirah Jailani, Mohd Murtadha Mohamad, MD. Enjat Munajat, Ira Irawati, Heru Nurasa, Mohd Shahizan Bin Othman, Apri Junaidi

Affiliations: Universiti Teknologi Malaysia, Universitas Padjadjaran

Published: November 14, 2025

DOI: 10.1145/3786554.3786572

Executive Impact at a Glance

This research introduces a paradigm shift in heritage building maintenance, moving from reactive to proactive and evidence-based preventive conservation. The novel Decision-Support Framework (DSF) integrates predictive analytics with explainable AI to offer transparent, actionable insights for optimal resource allocation.

0.00 XGBoost F1-Score
0 Total Citations
0 Total Downloads

Deep Analysis & Enterprise Applications

Select a topic to dive deeper, then explore the specific findings from the research, rebuilt as interactive, enterprise-focused modules.

The Challenge in Heritage Maintenance

Traditional maintenance prioritization relies heavily on expert judgment and periodic inspections, which are often subjective, reactive, and lack integration with quantitative environmental data, leading to inconsistent assessments and delayed responses to emerging risks.

Introducing the Decision-Support Framework (DSF)

This paper introduces a novel Decision-Support Framework (DSF) that bridges the gap between predictive analytics and practical conservation workflows. The framework integrates an eXtreme Gradient Boosting (XGBoost) machine learning model, which predicts maintenance priority ratings based on historical microclimate data, with an interactive dashboard built on Microsoft Power BI. A key innovation is its emphasis on explainability, using SHapley Additive exPlanations (SHAP) to interpret model outputs, and visual analytics to transform complex predictions into actionable insights.

Our Core Contributions

  • Robust predictive model (XGBoost) for maintenance priority.
  • Integration of XAI (SHAP) for interpreting predictions.
  • Interactive visual analytics dashboard (Power BI).
  • Comprehensive evaluation with case study and expert feedback.

XGBoost Model Performance

The XGBoost model demonstrated superior performance with an F1-score of 0.88, effectively identifying true high-priority cases while minimizing false alarms. This highlights the model's robustness in predicting maintenance needs based on historical microclimate data.

Key Explainable AI (XAI) Insights

SHAP analysis revealed that humidity variation (32%) and mean temperature (27%) are the most dominant environmental stressors contributing to material degradation in heritage buildings. This transparency fosters trust and understanding among conservation professionals.

Strategic Impact & Future Outlook

This study enables a paradigm shift from reactive to proactive and evidence-based preventive conservation. The XAI-enhanced model transforms complex AI predictions into actionable conservation intelligence, empowering heritage managers with transparent, data-driven decision-making, and optimizing resource allocation for building preservation.

0.88 XGBoost F1-Score Achieved

Enterprise Process Flow

Data Acquisition
Data Cleaning & Normalization
Feature Engineering
Model Training (XGBoost)
SHAP XAI Module
Power BI Dashboard
Decision Support
Traditional Approach Our XAI-Driven DSF
  • Subjective expert judgment
  • Reactive maintenance cycles
  • Lack of quantitative data integration
  • Inconsistent assessments
  • Data-driven predictive analytics
  • Proactive maintenance prioritization
  • Integrates microclimate data
  • Transparent, explainable decisions with SHAP

Case Study: Johor Bahru Railway Station

This historic Malaysian building, constructed in the 1930s, served as a crucial site for validating our DSF. Its mixed material composition and exposure to severe tropical climate conditions (high humidity, temperature) provided a rich dataset for modeling diverse degradation behaviors. The system successfully predicted maintenance priorities, showing that humidity variation (32%) and mean temperature (27%) were key environmental stressors accelerating material decay.

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Your AI Implementation Roadmap

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Phase 1: Discovery & Strategy

Initial assessment of current operations, identification of AI opportunities, and definition of clear objectives and KPIs. This phase involves stakeholder interviews, data audits, and feasibility studies to align AI initiatives with business goals.

Phase 2: Data Foundation & Engineering

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Phase 3: Model Development & Training

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Phase 4: Deployment & Integration

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Phase 5: Monitoring, Optimization & Scaling

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