Enterprise AI Analysis
Fraud detection and explanation in medical claims using GNN architectures
This paper explores the potential of Graph Neural Networks (GNNs) for fraud detection in real-world medical insurance claims, leveraging their ability to model complex relationships within heterogeneous healthcare data. The study employs state-of-the-art heterogeneous GNNs (HINormer, HybridGNN) and a modified homogeneous GNN (RE-GraphSAGE). Evaluating on real-world datasets of varying sizes, HINormer and RE-GraphSAGE consistently achieved high F-scores (82-84%). Additionally, explainability techniques (GNNExplainer, PGExplainer) were applied to provide insights into model decisions and their medical significance, though some explanations did not fully align with expert medical opinion.
Executive Impact & Business Value
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Deep Analysis & Enterprise Applications
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This section details the GNN models used: HINormer, a graph transformer; HybridGNN, designed for multiplex heterogeneous graphs; and RE-GraphSAGE, a modified homogeneous GNN. Each model learns representations by message passing, leveraging node features and relationships. HINormer and RE-GraphSAGE showed robust performance across various dataset sizes, while HybridGNN faced challenges with larger, complex datasets due to its single-layer multiplex graph adaptation.
The study utilized GNNExplainer and PGExplainer to interpret the decisions of HINormer and RE-GraphSAGE. GNNExplainer identified more necessary edges for HINormer's predictions, suggesting its reliance on specific relationships. PGExplainer generally assigned lower importance scores. Medical expert validation revealed that some explanations were not medically substantial, indicating a need for tailored explainers for heterogeneous graphs.
GNN models were evaluated on three datasets (small: 490,879, medium: 2 million, large: 6 million activities). HINormer achieved F-scores of 84%, 81%, and 82% respectively. RE-GraphSAGE achieved 83%, 84%, and 79%. HybridGNN showed lower performance. Preprocessing and inference times varied significantly, with RE-GraphSAGE being the fastest due to its simpler architecture. GNNs generally matched or surpassed traditional ML models like Random Forest and SVM.
GNN Fraud Detection Process
| Model | Macro-F1 | Accuracy | Key Advantages |
|---|---|---|---|
| HINormer | 0.84 | 0.84 | |
| RE-GraphSAGE | 0.83 | 0.83 | |
| Random Forest | 0.83 | 0.83 | |
| Linear SVM | 0.81 | 0.81 |
Medical Expert Validation: GNNExplainer Insight
In a rejected activity (Lactate Dehydrogenase test), GNNExplainer highlighted direct connections to diagnoses R53.1 (Weakness) and R53.81 (Other malaise) with high importance scores. The medical expert confirmed these diagnoses do not justify the LDH test, indicating alignment with medical opinion. This demonstrates the potential for GNN explainers to provide actionable insights for fraud detection.
Highlight: Agreement between GNNExplainer and medical expert on a rejected claim's justification.
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Strategic Implementation Timeline
Our structured approach ensures a seamless transition and maximum value realization.
Phase 1: Data Integration & Graph Construction
Establish secure data pipelines, de-identify sensitive information, and transform tabular claims data into a heterogeneous graph structure (2-4 Weeks).
Phase 2: Model Training & Hyperparameter Tuning
Train HINormer and RE-GraphSAGE on your enterprise data, fine-tune hyperparameters for optimal performance, and establish fraud detection thresholds (4-8 Weeks).
Phase 3: Explainability & Medical Expert Validation
Integrate GNNExplainer and PGExplainer, conduct medical expert reviews to validate insights, and refine model interpretations for actionable intelligence (3-6 Weeks).
Phase 4: Pilot Deployment & Continuous Improvement
Deploy the GNN-based fraud detection system in a pilot environment, monitor performance, and establish a feedback loop for continuous model improvement and adaptation to new fraud patterns (Ongoing).
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